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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S Funk

August 30, 2024

5  out of  5
rating by S Funk
"The entire office provides excellent customer service & wonderful follow up. They care about their customers and a very proactive to address questions and concerns. I have been a customer since 1976. Trish Aloli provides great service and was very instrumental in successfully assisting with my homeowner’s claim to replace my roof."
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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tgw161

August 29, 2024

5  out of  5
rating by tgw161
"Great experience with this group of folks. Trish Aloi has always been super helpful."
We responded:
"Thank you for your kind words! I'm glad to hear that you had a great experience with our team. Trish is indeed super helpful, and we're grateful to have her on our team. If you need any further assistance, feel free to reach out. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Paula Sweigart

August 21, 2024

5  out of  5
rating by Paula Sweigart
"Brandon “Jake” Jacobs State Farm's services are outstanding. The representives are always respectful, extremely knowlegable and ready to help the customer. We appreciate the service we have received. Thankful to Jake and his team! Highly recommend this business if anyone needs assistance with insurance needs."
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Maria

August 20, 2024

5  out of  5
rating by Maria
"I have been working with Susan P Baird and she has been extremely helpful. She has gone above and beyond to help me with our needs. Looking for insurance check her out."
We responded:
"Maria, thank you for your wonderful review. I'm glad to hear that Susan has been extremely helpful and has gone above and beyond to assist you with your needs. We appreciate your recommendation and are always here to help with any future insurance needs. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Ryan bonneau

August 19, 2024

5  out of  5
rating by Ryan bonneau
"I honestly don't know where to start. Trish and the front desk lady are absolutely amazing. They did the very best they could do and had patience of a saint. Cooperate, however, is the slowest organization I have ever worked with and made me jump through a million and two hoops over branches. I did as noted and requested and they didn't like it therfore, I had to do more......did I mention I had one month to do a full roof replacement and even tho there was a hurricane that impacted material and slowed down the company I had already hired still canceled my policy even tho there was an contract from the company stating the work to be done. This branch is fantastic but corporate really needs some changes because taking weeks to get a policy reinstated after having my end squared away to there request isn't what I would call acceptable."
We responded:
"Ryan, we are ecstatic to have provided you with exceptional service! Paige and our team are pleased to have saved you money on both your auto and home insurance. We are grateful for your kind words and look forward to assisting you in the future. Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Leslie Hoffman

August 16, 2024

5  out of  5
rating by Leslie Hoffman
"The professionalism of the staff goes unmatched. Paige and Bethany are always available to help. They stay on top of everything. They are kind and always have a great attitude. I do all my business with Jake Jacobs and will continue to do so."
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Brian and Therese Moody

August 13, 2024

5  out of  5
rating by Brian and Therese Moody
"Jake Jacobs State Farm Insurance has such a wonderful, friendly, helpful, professional and caring staff. Jake and his coworkers have always greeted us with smiles and made us feel like we are their number one customers. They are quick to help with any questions or process we have. Thank you! We would like to acknowledge Trish. She was amazing, friendly and helpful in our recent interaction on the phone with some questions we had. She is a keeper! We appreciate the consistent and wonderful experience we have continued to have with Jake Jacobs State Farm office."
We responded:
"Thank you for the wonderful review! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Erica Fairley-Turner

August 1, 2024

5  out of  5
rating by Erica Fairley-Turner
"I’ve been a client of Jake Jacobs of State Farm for many years and I can truly state they are very professional, responsive, and courteous. I have the ability and comfort of communicating via email and/or text and I get a responses immediately. Jake Jacobs of State Farm insures my cars, life insurance in addition to renters insurance for my daughter. I highly recommend this office and I’m glad to be apart of the this State Farm family. Thank you Jake Jacobs and StateFarm office."
We responded:
"Erica, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Ashley Butsch

July 25, 2024

5  out of  5
rating by Ashley Butsch
"Bethany Bell had our best interest at heart from the start. She answered all of our questions and stayed transparent throughout the entire process. She made sure we understood our coverage, while providing us with a competitive rate. We couldn’t be more pleased with her services! 😊"
We responded:
"Hey Ashley! Thanks so much for sharing your experience! We're really happy that Bethany was able to assist you so well and provide clear answers and transparency throughout the process. It's great to know you feel confident in your coverage and rate. If you ever have more questions or need further assistance, we're here for you! 😊 - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Mario Robinson

July 24, 2024

5  out of  5
rating by Mario Robinson
"Paige was very helpful with my contractors policy. Thank you so much! This is my one stop shop for insurance."
We responded:
"Mario, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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jonathan Butsch

July 24, 2024

5  out of  5
rating by jonathan Butsch
"Agent Bethany Bell went above and beyond to get our family the best rate with the most coverage. Even though State Farm beat the competition, she continued to look for savings for us. We are very pleased with the service they provide."
We responded:
"Thanks, Jonathan, for your awesome review! I'm so glad Bethany could help your family find the best rate and coverage. We always aim to go the extra mile for our clients. If you need anything else, we're here for you! Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Buddy Gentry

July 22, 2024

5  out of  5
rating by Buddy Gentry
"Patricia was great, I received all the information I needed in a quick and professional manner."
We responded:
"Hey Buddy, thanks for the awesome review! I'm so happy Patricia could provide you with all the information you needed quickly and professionally. If you ever need anything else, feel free to reach out! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Minnie Ratcliff

July 18, 2024

5  out of  5
rating by Minnie Ratcliff
"Every time I calls Trish helps me saves a lil money and takes the time to explain every lil detail to me and for that I am very grateful Trish I just want to say thank You and keep up the good work 😊"
We responded:
"Hi Minnie, thank you so much for your kind words! We're so glad to hear that Trish has been able to help you save money and explain everything in detail. Your gratitude means a lot to us. We'll make sure Trish knows how much you appreciate her efforts. If you ever need anything else, don't hesitate to reach out! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Dorothy King

July 18, 2024

5  out of  5
rating by Dorothy King
"Trish was a lot of help thank she got thing straight thank again"
We responded:
"Dorothy, I'm so happy to hear that Trish was able to help you and get everything straightened out! Thank you for your kind words and for taking the time to leave such a positive review. If you need any further assistance, please don't hesitate to reach out! Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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chasitity spratt

July 18, 2024

5  out of  5
rating by chasitity spratt
"Thank you Ms Paige, for helping my boyfriend with his car insurance after hours.And you saved us about 150.00 a month again thank you again for your hard work not many insurance agents would work especially after hours to keep us insured thank you Kevin and chastity."
We responded:
"Chasitity and Kevin, thank you so much for your wonderful review! I'm so happy to hear that Paige was able to assist your boyfriend with his auto insurance after hours and save you money! We truly appreciate your kind words and are grateful for your recognition of Paige's hard work and dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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ginny christensen

July 17, 2024

5  out of  5
rating by ginny christensen
"I appreciate Patricia representing State Farm checking my policy for accuracy and a better insurance rate plan. State Farm being the great neighbor insurance provider."
We responded:
"Hi Ginny, I'm so happy to hear that Patricia was able to assist you with your policy and find a better insurance rate plan! We truly value being your great neighbor insurance provider. If you have any further questions or need assistance in the future, our office is always here to help! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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K Giardina

July 17, 2024

5  out of  5
rating by K Giardina
"Had a great experience with Trish. She handled everything for me in a single phone call, solving several questions at once. I'm happy to feel that I can depend on her and Jake Jacobs' office to take care of us!"
We responded:
"Hi K, I'm so glad to hear about your great experience with Trish! It's wonderful to know she was able to handle everything for you in a single phone call and solve several questions at once. We’re happy to have dependable team members like Trish in our office. If you need any further assistance, please don't hesitate to reach out! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Kim Guin

July 12, 2024

5  out of  5
rating by Kim Guin
"Paige was very helpful, professional & personable. I have always received top-notch service at Jake Jacobs State Farm. I would highly recommend this agency for all your insurance needs!"
We responded:
"Thank you, Kim, for your kind words about Paige's helpful, professional, and personable service! We are thrilled to hear you have always received top-notch service at our agency. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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James Hagan

July 10, 2024

5  out of  5
rating by James Hagan
"Trish was wonderful. Helped me with everything I needed, and even assisted me with things I didn't know I needed."
We responded:
"Thank you for sharing your experience, James! I'm glad Trish was able to assist you with everything you needed and more! We appreciate your kind words and are here for you whenever you need us. Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Amanda Mark

July 8, 2024

5  out of  5
rating by Amanda Mark
"Trish Aloi is always very helpful and informative. This State Farm location is the best. The whole team there is very friendly and helpful."
We responded:
"Thank you, Amanda, for your kind words! I'm glad to hear that Trish and the team provided you with helpful and informative service. We are grateful for your positive feedback and are here for all your insurance needs in the future! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Nancy Boyette

July 2, 2024

5  out of  5
rating by Nancy Boyette
"Patricia A Aloi… she is an amazing person, she went out of her way to help me and just a GREAT person, very persistent !!!!kept me informed!!!!! LOVE THAT GIRL"
We responded:
"Thank you for your wonderful feedback, Nancy! I'm glad Patricia was able to assist you so well and keep you informed throughout the process. We appreciate your support and are grateful for the opportunity to help you. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Rodger Meinzinger

June 24, 2024

5  out of  5
rating by Rodger Meinzinger
"Spoke with Paige regarding a new policy for my residence. She was extremely knowledgeable and customer focused. She educated me on so many aspects of policy specifics I never knew about. It was a pleasure to talking with Paige and I was happy to to give her my business. Thank You Paige !!!"
We responded:
"Rodger, I'm thrilled you had such a positive experience with Paige! We're pleased to hear she provided you with knowledgeable and customer-focused service for your new residence policy. Thank you for choosing our office for your insurance needs. We're here for you anytime you need assistance! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Laura Dubuisson

June 21, 2024

5  out of  5
rating by Laura Dubuisson
"Trish is always so helpful and pleasant every time we speak."
We responded:
"Laura, I'm pleased to hear that Trish consistently provides helpful and pleasant service! At our office, we strive to ensure every interaction is positive and beneficial for our customers. Thank you for recognizing Trish's dedication to assisting you. We look forward to assisting you with your insurance needs in the future! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Julie Johnson

June 20, 2024

5  out of  5
rating by Julie Johnson
"Trish Aloi with Jake Jacobs is wonderful! Very helpful and caring."
We responded:
"Julie, I'm thrilled to hear that Trish provided wonderful and caring service! Our team is pleased to have been of assistance. We're grateful for your positive feedback and look forward to helping you with your insurance needs in the future! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Memory Rodgers

June 20, 2024

5  out of  5
rating by Memory Rodgers
"Trish was so friendly and helpful to walk us thru the process. She was phenomenal!"
We responded:
"Memory, your review means a lot to us! I'm pleased to hear that Trish was phenomenal in guiding you through the process. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"