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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Roche

Jessica Roche

June 12, 2025

5  out of  5
rating by Jessica Roche
"Great team! Thank you for all of your guidance and making the process seamless!"
We responded:
"Thank you, Jessica! I'm happy to hear that our team could provide the guidance you needed and make everything seamless for you. We’re always here to help with any future needs!"
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LQuitha Brock

June 10, 2025

5  out of  5
rating by LQuitha Brock
"The entire staff at Jake's office are outstanding. Trisha is always professional, caring and accommodating. She makes sure that we are well taken care of. Thank you for meeting our needs, State Farm."
We responded:
"Thank you, LQuitha, for your wonderful feedback! I'm happy to hear that Trisha and the entire team have been able to provide you with the care and professionalism you deserve. We’re committed to ensuring your needs are met. Let us know if there's anything else we can assist you with!"
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Dena Davis

June 10, 2025

5  out of  5
rating by Dena Davis
"Trish has been very helpful, kind and courteous. She called me back promptly and helped me with my insurance issue. I highly recommend Trish Aloi and Brandon Jacob's State Farm."
We responded:
"Thank you for your review, Dena! I'm happy to hear that Trish was able to assist you with your insurance needs. We appreciate your recommendation and are grateful for your support. If you ever need anything else, feel free to reach out!"
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john rooker

June 5, 2025

5  out of  5
rating by john rooker
"Ask for Trish! 5 stars for customer service. Was very helpful to me!"
We responded:
"Thank you, John! I'm happy to hear that Trish provided you with excellent customer service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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myra pierotich

June 5, 2025

5  out of  5
rating by myra pierotich
"She was very helpful and called me back and looked into my policy very pleasant person I would definitely recommend Trish"
We responded:
"Thanks so much for the thoughtful review, Myra! We’re happy to hear you had such a positive interaction with our team. Providing attentive and considerate service is something we care deeply about, and we appreciate you taking the time to share your experience!"
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Kathy Beaudine

June 5, 2025

5  out of  5
rating by Kathy Beaudine
"Very good experience with State Farm. Always polite and thoughtful Trisha Aloi and the rest at State Farm Thank you!"
We responded:
"Thank you, Kathy! I'm happy to hear about your positive experience with Trisha and our team. We appreciate your kind words and are committed to providing thoughtful service. If you ever need anything else, feel free to reach out!"
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Terry Montoya Bradford

June 5, 2025

5  out of  5
rating by Terry Montoya Bradford
"Trish is an awesome Statefarm representative. She’s very knowledgeable and was very helpful."
We responded:
"Thank you for your review, Terry! I'm happy to hear that Trish provided you with knowledgeable and helpful service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
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Lauren Fennell

June 4, 2025

5  out of  5
rating by Lauren Fennell
"Paige was absolutely amazing!! Her customer service is impeccable. She answered every question I had and promptly got my car insurance set up."
We responded:
"Thank you for your review, Lauren! I'm happy to hear that Paige provided you with such excellent service and got your insurance set up smoothly. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Joyce Crump

June 3, 2025

5  out of  5
rating by Joyce Crump
"They did a good job explaining things."
We responded:
"Thank you for your review, Joyce! I'm happy to know that our explanations were helpful. If you have any more questions, feel free to reach out anytime."
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Joey Vo

June 3, 2025

5  out of  5
rating by Joey Vo
"Paige was very sweet and helpful!"
We responded:
"Thank you, Joey! I'm happy to hear that Paige was sweet and helpful during your experience. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Morgan Nettles

June 1, 2025

5  out of  5
rating by Morgan Nettles
"Tyler’s the real deal. Broke everything down in a way that actually made sense. No pressure, no salesy vibes—just straight-up helpful. Didn’t think I’d ever say this, but I kinda trust my insurance guy now."
We responded:
"Morgan, thank you for your wonderful review! I'm happy to hear that Tyler provided you with excellent service. We appreciate your feedback and are grateful to have Tyler on our team. If you need any further assistance, don't hesitate to reach out. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Jonah J

May 31, 2025

5  out of  5
rating by Jonah J
"Tyler is such a wonderful help and an excellent conversationist. Will definitely recommend his services!"
We responded:
"Hi Jonah, thank you for your kind review! I'm glad Tyler could simplify the insurance process for you and make it more understandable. Your appreciation means a lot to us. If you ever have more questions or need further assistance, our office is here to help. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Tonya Smith

May 30, 2025

5  out of  5
rating by Tonya Smith
"Paige at Jake Jacob's Statefarm was a great help with helping me me find the best insurance for my needs. She was very friendly and knew what she was doing. She also got back in touch with me in a very timely manner. Rate them a 10 all the way.."
We responded:
"Thank you for your review, Tonya! I'm happy to hear that Paige was able to assist you so effectively and provide the friendly service you deserve. It's wonderful to know she was prompt in her communication. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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M WRAPPING

May 30, 2025

5  out of  5
rating by M WRAPPING
"I spoke withTyler Howell and i must say, that i was extremely happy with the knowledge, professionalism and service that he provided. He answered all my question and help me with everything i need."
We responded:
"Thank you for your review. I'm delighted to hear that Tyler provided you with such knowledgeable and professional service. It's wonderful to know he was able to assist you with all your needs. If there's anything else we can do for you, feel free to reach out!"
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Justin Thomas

May 30, 2025

5  out of  5
rating by Justin Thomas
"The young man Mr. Tyler Howell is always very polite, kind and respectful to my family and me! Very knowledgeable and a great listener. 10/10!"
We responded:
"Thank you, Justin, for your wonderful feedback! I'm glad to hear that Tyler provided tremendous service. Our team is dedicated to delivering exceptional experiences, and it's great to know Tyler made a positive impact. If you have any questions or need further assistance, feel free to reach out."
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Daitan Williams

May 30, 2025

5  out of  5
rating by Daitan Williams
"Tyler, Thank you for taking the time to talk to me regarding policies for my family. I really appreciated and it now gives me options of what I need to do."
We responded:
"Thank you, Daitan, for sharing your experience! I'm glad Tyler could assist you with your family's policy options. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Samuel Frazier Jr

May 29, 2025

5  out of  5
rating by Samuel Frazier Jr
"Paige, my agent has been right on point for my every need. She is expedient and proficient. I'm glad I chose this dealership to handle my insurance needs!"
We responded:
"Thank you, Samuel, for sharing your positive experience! I'm delighted to know that Paige has been able to meet your needs with such efficiency and skill. We're grateful to have you with us and are here to assist with any further insurance needs or questions."
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Jack Goldsmith

May 28, 2025

5  out of  5
rating by Jack Goldsmith
"Susan was super nice and very knowledgable. She took the time to walk me through everything and answered all my questions."
We responded:
"Thank you, Jack, for sharing your experience! I'm glad to hear that Susan was able to assist you so effectively. Her dedication to providing clear explanations and answering your questions is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Dave Harris

May 28, 2025

5  out of  5
rating by Dave Harris
"Mrs. Trish Aloi was great. She was able to take off everything I asked. Had a great visit, very enjoyable."
We responded:
"Thank you for the 5-star rating, Dave! We’re glad your experience with the team was positive and that your visit was enjoyable. We appreciate you sharing your feedback and look forward to supporting you in the future!"
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A

May 28, 2025

5  out of  5
rating by A
"I worked with Paige and also the office manager and both are fabulous! They are helpful, detail oriented, and articulate. I cannot say enough good things about these ladies. Thank you both so much for your assistance with my transition to the state of MS! :)"
We responded:
"Thank you so much for your kind words! I'm glad to hear that Paige and our office manager were able to assist you effectively during your transition to Mississippi. Their dedication to being helpful and detail-oriented truly makes a difference. If you need any further assistance, feel free to reach out to our office anytime!"
Profile photo of JaRule Lewis

JaRule Lewis

May 27, 2025

5  out of  5
rating by JaRule Lewis
"Tyler is the bestest!"
We responded:
"We appreciate you sharing that, JaRule! We all agree—Tyler’s one of the top agents and a big part of our team. Thanks for recognizing him."
Profile photo of Kenya Barnes

Kenya Barnes

May 22, 2025

5  out of  5
rating by Kenya Barnes
"Trish is so very helpful and has a lot of knowledgeable. She takes her time and breaks things down until you understand."
We responded:
"Thank you, Kenya, for sharing your experience! I'm glad to hear that Trish was able to assist you with her expertise and patience. We appreciate your feedback and are here for any future questions or needs you may have."
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Jeni Butler

May 21, 2025

5  out of  5
rating by Jeni Butler
"Tyler was so polite and patient with my questions! A joy to work with!"
We responded:
"Thank you, Jeni! I'm glad to hear that Tyler made your experience enjoyable and was able to assist you with your questions."
Profile photo of Sarah Ledlow

Sarah Ledlow

May 16, 2025

5  out of  5
rating by Sarah Ledlow
"Worked with Patricia Aloi and she was very prompt to email back. I appreciate the good service!"
We responded:
"Thank you, Sarah, for sharing your experience! I'm glad to hear that Patricia was prompt in her responses and provided you with good service. We appreciate your feedback and are here to assist with any future needs or questions you may have!"
Profile photo of Barbara Smith

Barbara Smith

May 14, 2025

5  out of  5
rating by Barbara Smith
"My transition from one agency to another was made painlessly thanks to Trish! Thanks for such a warm welcome. Timely and professional with accuracy."
We responded:
"Thank you, Barbara, for sharing your experience! I'm glad to hear that Trish made your transition smooth and that you felt warmly welcomed. It's wonderful to know that our team's timely and professional service met your expectations. If you have any questions or need further assistance, feel free to reach out anytime!"