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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joyce Granger

April 23, 2025

5  out of  5
rating by Joyce Granger
"Very professional I would recommend State Farm with Jacob anywhere 💯"
We responded:
"Thank you, Joyce! I'm glad you found our service professional. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Callie Morgan

April 23, 2025

5  out of  5
rating by Callie Morgan
"Paige is always very helpful and attentive to my needs. Takes care of me every time! The best!"
We responded:
"Thank you, Callie, for your wonderful feedback! I'm delighted to know that Paige has been attentive and helpful in meeting your needs. It's great to have her as part of our team. If you ever need anything else, don't hesitate to reach out!"
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Kim Hatten

April 23, 2025

5  out of  5
rating by Kim Hatten
"Paige is WONDERFUL!! Very helpful and went above and beyond to get my homeowner's insurance policy to an affordable rate! Thank you Paige!"
We responded:
"Kim, thank you for your wonderful review! We're glad you had a positive experience with our office. Trisha is indeed a valuable member of our team, and we're happy she could resolve your issue promptly. If you need any further assistance, don't hesitate to reach out. We're here to help!"
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Rob Mims

April 23, 2025

5  out of  5
rating by Rob Mims
"Paige is amazing and very knowledgeable about the best way to take care of our insurance needs. Great customer service is hard to find nowadays, fortunately, we found it with Paige at Jake Jacobs."
We responded:
"Thank you, Rob, for your kind words! I'm glad to hear that Paige provided you with exceptional service and helped with your insurance needs. We take pride in offering great customer service, and it's wonderful to know Paige made a positive impact. If you have any more questions or need assistance in the future, feel free to reach out to our office!"
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terry weaver

April 22, 2025

5  out of  5
rating by terry weaver
"Jake and his team are the absolute best! I have been using him as my agent for a few years now. Trish and Tyler both helped me out today and made sure my needs were met and taken care of! I highly recommend recommend using Jake as your agent."
We responded:
"Thank you, Terry! I'm happy to know that you've had such a positive experience with our team over the years. Trish and Tyler are indeed valuable members, and I'm glad they could assist you today. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Kenmari Walker

April 22, 2025

5  out of  5
rating by Kenmari Walker
"I had the pleasure of working with Tyler at State Farm, and I can honestly say he is a standout professional!."
We responded:
"Thank you, Kenmari, for sharing your experience! I'm delighted to hear that Tyler made such a positive impression. We're grateful to have him as part of our team."
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Chris Rolfsen

April 22, 2025

5  out of  5
rating by Chris Rolfsen
"Last year I was looking for a new policy on my residence and called Jake’s office and spoke with Paige and she took my information did her research and got me a policy with better coverage AND a lower price. I got my renewal thinking ok they are going to raise my rates a lot because that is all I have heard from friends getting their renewal. But no so yes it went up slightly but again still better than what I was paying 2 years ago. When I have called the office I can always get Paige and she always is able to help. They are truly professional and know their business"
We responded:
"Thank you, Chris, for sharing your experience with our office! I’m glad to hear that Paige was able to assist you in finding a policy with better coverage at a competitive price. It’s wonderful to know that even with a slight increase, your rates remain favorable. We appreciate your kind words about our professionalism and knowledge. If you ever need further assistance or have any questions, feel free to reach out to us anytime!"
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Jessie Evans

April 21, 2025

5  out of  5
rating by Jessie Evans
"Tyler was so helpful with getting me started on my life insurance policies for my son and I. He answered all of my questions and the process was a breeze. I couldn't have asked for a better agent to help me. Will definitely recommend him to friends and families!"
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Freddie Davis

April 21, 2025

5  out of  5
rating by Freddie Davis
"Mr. Tyler is the very best"
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Denise Broecker

April 19, 2025

5  out of  5
rating by Denise Broecker
"Trish Aloi, Office Manager, was eager to help me navigate my new insurance card, with the addition of my new RAV4. Trish was prompt and efficient in regard to answering my emails, and returning my phone calls. In addition to being a great manager, I also made a new friend. Thank you."
We responded:
"Thank you, Denise, for sharing your experience! I'm delighted to hear that Trish was able to assist you with your new insurance card. Her promptness and efficiency are truly appreciated, and it's wonderful to know you've also made a new friend. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Charleena Rogers

April 15, 2025

5  out of  5
rating by Charleena Rogers
"Trish always has gone above and beyond for me and my mom. She is very helpful and she has worked with us during some difficult times and she is very nice."
We responded:
"Thank you, Charleena, for sharing your experience! I'm so happy to hear that Trish has been a great support to you and your mom, especially during challenging times. Her dedication and kindness truly make a difference. If you ever need further assistance, feel free to reach out to our office."
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Alan Tounsand

April 15, 2025

5  out of  5
rating by Alan Tounsand
"Trish Aloi has been instrumental in everything I have had accomplished through this office. She is friendly, courteous but most of knowledgeable. I can truthfully say she is probably the reason I stick with State Farm."
We responded:
"Thank you, Alan, for sharing your experience! I'm glad to hear that Trish has been such a valuable part of your interactions with our office. Her friendly and knowledgeable approach truly makes a difference. We're grateful to have her on our team and appreciate your loyalty to our office. If you ever need assistance, feel free to reach out!"
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Memory Rodgers

April 15, 2025

5  out of  5
rating by Memory Rodgers
"Paige was so friendly and helpful to walk us thru the process to add our new vehicle . She was phenomenal!"
We responded:
"Memory, your review means a lot to us! I'm pleased to hear that Trish was phenomenal in guiding you through the process. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
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Idelle Crossley

April 14, 2025

5  out of  5
rating by Idelle Crossley
"Your agent Trish was very polite and extremely helpful. Great personality 😊"
We responded:
"Thank you, Idelle, for your wonderful feedback! I'm happy to hear that Trish made such a positive impression with her politeness and helpfulness. Her great personality truly shines through in her work. If you have any more questions, feel free to reach out to our office anytime!"
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Kim Boyd

April 14, 2025

5  out of  5
rating by Kim Boyd
"Always efficient , helpful & go out of their way to help whatever the situation is! Thank you"
We responded:
"Thank you, Kim! I'm happy to know that our team's efficiency and helpfulness have made a positive impact on your experience. We're here to assist you with any concern. If you ever need anything else, feel free to reach out!"
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Charles Smith

April 14, 2025

5  out of  5
rating by Charles Smith
"I have been with Jake Jacobs, State Farm insurance for several years now. They have always taken care of my needs. Whether it be for Windshield or an accident, they have always been there for me. And during this process, Paige has always been my go to person for all my needs. And just today I called and spoke with her about my insurance needs on new vehicle. And like always, she was on top of it. Then business aside, always enjoy talking to her about day-to-day activities with our families."
We responded:
"Thank you, Charles, for your continued support over the years! I’m delighted to hear that Paige has been such a reliable resource for you, whether it’s handling windshield issues or discussing new vehicle insurance. It’s wonderful to know that you enjoy your conversations with her beyond just business matters. If you ever have more questions or need anything, don’t hesitate to reach out. We’re here for you!"
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Cindy T

April 12, 2025

5  out of  5
rating by Cindy T
"Trish always us so helpful and takes care of any need I have."
We responded:
"Thank you, Cindy, for sharing your experience! I'm happy to hear that Trish has been so helpful in taking care of your needs. We're here to assist you with anything you may require in the future. Feel free to reach out anytime!"
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Cindy Harper

April 10, 2025

5  out of  5
rating by Cindy Harper
"Trish was excellent and caring. She understood our needs of helping an aging parent."
We responded:
"Thank you, Cindy, for sharing your experience! I'm happy to hear that Trish was able to assist you with such care and understanding. It's wonderful to know she could address the needs of your aging parent. If you have any more questions, please feel free to reach out to our office."
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Melissa Fayard-Lee

April 7, 2025

5  out of  5
rating by Melissa Fayard-Lee
""From start to finish, Trish was incredibly helpful and patient. She took the time to understand my needs and found the best coverage for me. I felt like she truly cared about my well-being.”"
We responded:
"Thank you, Melissa, for sharing your experience! I'm happy to hear that Trish was able to assist you with such care and dedication. It's wonderful to know she took the time to understand your needs and find the right coverage."
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Dreama Hageman

April 3, 2025

5  out of  5
rating by Dreama Hageman
"Paige was extremely helpful with getting my glass claim handle quickly."
We responded:
"Thank you, Dreama, for sharing your experience! I'm happy to hear that Paige was able to assist you efficiently with your claim. We appreciate your feedback!"
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Natalie Atkins

April 2, 2025

4  out of  5
rating by Natalie Atkins
"Trish was extremely helpful."
We responded:
"Thank you, Natalie, for sharing your feedback! I'm glad to hear that Trish was able to assist you effectively. If there's anything more we can do to enhance your experience, please don't hesitate to reach out. We're here to help with any of your insurance needs!"
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Marvin Dickey

April 1, 2025

5  out of  5
rating by Marvin Dickey
"Trish at my State Farm Office helps me to navigate my many Insurance policies and with her vast knowledge of the insurance business it makes it so much easier for me to understand the different polices. Trish is eager to help me in anyway she can she is the reason along with Jake that all of my insurance needs are handle by Brandon “Jake” Jacobs State Farm"
We responded:
"Thank you, Marvin, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Michelle always puts our customers first."
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Margo Stafford

April 1, 2025

5  out of  5
rating by Margo Stafford
"Trish is always extremely helpful and very knowledgeable!"
We responded:
"Thank you, Margo, for sharing your experience! I'm happy to hear that Trish has been helpful and knowledgeable. We're here to assist you with any insurance needs you may have. Don't hesitate to reach out if you have any other questions!"
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Livia Baird

March 31, 2025

5  out of  5
rating by Livia Baird
"Paige is an excellent person and agent, she made me feel right at home and made me feel confident and reassured in my choice for insurance. And be sure to ask about life insurance, she really took care of my life insurance needs."
We responded:
"Thank you for the wonderful review, Livia! Paige is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Joselyn Farmer

March 31, 2025

5  out of  5
rating by Joselyn Farmer
"Tyler was an absolute help today and answered all my questions, very helpful, and extremely informative. Thank you Tyler"
We responded:
"Thank you, Joselyn, for sharing your experience! I'm happy to hear that Tyler was able to assist you effectively and provide the information you needed. We appreciate your feedback and are here for any future questions or needs you may have!"