State Farm® Insurance Agent Jake Jacobs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laurie
November 21, 2025
5
out of
5
rating by Laurie
"Trish is exceedingly helpful and efficient. She demonstrates sound knowledge in her field. Trish went above and beyond to provide exceptional customer service and value."
We responded:
"Laurie, thank you for your wonderful review! I'm happy to hear that Trish provided you with such exceptional service and value. Her dedication and expertise are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ja'Gradi Webster
November 20, 2025
5
out of
5
rating by Ja'Gradi Webster
"Paige Baird was incredible in helping me with all my insurance needs. She is very nice, easy to talk to, and very knowledgeable. If you are looking for a good agent and a good place for insurance try this State Farm."
We responded:
"Thank you, Ja'Gradi! I'm delighted to hear that Paige provided such excellent assistance with your insurance needs. Our team is committed to offering knowledgeable and friendly service. We appreciate your recommendation and are here for any future needs you may have. Thanks for choosing us!"
Virginia Williams
November 19, 2025
5
out of
5
rating by Virginia Williams
"Paige return my call with a Flood insurance Quote for my home . Eager to help me in anyway. I have receive excellent. Service from her before and also today."
We responded:
"Virginia, thank you for your wonderful feedback! I'm happy to hear that Paige was eager to assist you with your insurance quote and provided excellent service. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Yvette McCrief
November 19, 2025
5
out of
5
rating by Yvette McCrief
"I can always count on Trish Aloi to help me when I call. She is very helpful and has a nice personality and caring."
We responded:
"Hey Yvette! It means a lot to hear that Trish is someone you can count on when you call, and we’re glad she brings such a caring approach while helping with your property and auto insurance needs."
William Robinson
November 17, 2025
5
out of
5
rating by William Robinson
"I had several questions regarding State Farm auto insurance coverage on two upcoming, policies. Trish responded quickly; got me answers all with a pleasant, positive attitude. Enjoyed Call speaking with her."
We responded:
"William, thank you for sharing your experience! I'm happy to hear that Trish was able to assist you promptly and positively. We’re always here to help with any questions you might have. Let us know if there's anything else we can do for you!"
Karen Triplett
November 17, 2025
5
out of
5
rating by Karen Triplett
"We have received excellent service from this office. Questions are answered quickly. We moved here from Florida and we were able to get our insurance questions answered without having to contact there office repeatedly that is so helpful. They are a great group and would highly recommend them."
We responded:
"Thank you, Karen! I'm happy to hear that our team has been able to assist you efficiently with your insurance needs after your move from Florida. We appreciate your recommendation and are always here to help with any questions you might have. Let us know if there's anything else we can do for you!"
Ladena Steinkamp
November 14, 2025
5
out of
5
rating by Ladena Steinkamp
"My husband and I purchased a condo for the first time and although we have purchased homeowners insurance for years, condo insurance was new to us. Paige was so knowledgeable and so helpful in making sure we got everything we needed with enough coverage. I had a lot of questions and she was very patient with us and also helped us get flood coverage added. Everyone is so helpful and they return your call promptly."
We responded:
"Thank you, Ladena! I'm happy to hear that Paige was able to assist you and your husband with your insurance needs. It's great to know that our team was helpful and responsive throughout the process. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
juleah
November 14, 2025
5
out of
5
rating by juleah
"paige helped me out a ton! she’s the best !"
We responded:
"Thank you, Juleah! I'm happy to hear that Paige was able to assist you so effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Brenda Tanner
November 14, 2025
5
out of
5
rating by Brenda Tanner
"Ty Trish Alol"
We responded:
"Brenda, your 5-star rating is greatly appreciated! We're here for you whenever you need assistance! - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
Jessica Ludwick
November 12, 2025
5
out of
5
rating by Jessica Ludwick
"Paige is my agent & she is fabulous! She has such a warm, comforting voice, she's very knowledgeable & kind. I appreciate her taking her time to go over all of my options and helping me find the best plan for my needs."
We responded:
"Hey Jessica! Thanks for taking a moment to share this. It’s wonderful to hear Paige provided such kind and thoughtful service while helping you explore your options. We’re so happy she made the experience a positive one for you! "
Nell Marble
November 7, 2025
5
out of
5
rating by Nell Marble
"The representative I spoke with was friendly, courteous, and knowledgeable! She had excellent customer service skills, which is rare, today. I have never had a bad experience with any of the office staff since I began doing business with them. I added a new policy today. Keep up the good work, Jake!"
We responded:
"Thank you, Nell! I'm happy to hear that our representative provided you with such a positive experience. It's great to know that our team's customer service skills have consistently met your expectations. We appreciate your continued trust and support. If you need anything else, feel free to reach out!"
Kristi Kennon
November 6, 2025
5
out of
5
rating by Kristi Kennon
"Ms. Trish was very friendly and helped me complete my concerns/needs quickly and promptly!"
We responded:
"Hey Kristi! Thank you for sharing your experience with Trish. We’re happy to hear she was friendly and helped you take care of everything efficiently. We truly appreciate your feedback and the chance to assist with your property insurance!"
Karen Myers
November 5, 2025
5
out of
5
rating by Karen Myers
"Our mom passed away and during this emotional timeTrish Aloi helped facilitate the refund on her house and car insurance premiums. Thank you for all your help!"
We responded:
"Karen, thank you for sharing your experience. I'm happy to hear that Trish was able to assist during such a difficult time. Our team is committed to providing support whenever it's needed. If there's anything else we can do for you, please let us know."
KATHI JONES
November 3, 2025
5
out of
5
rating by KATHI JONES
"Thank you Trish for your help in changing my vehicle and saving money!!"
We responded:
"Thank you, Kathi! I'm happy to hear that Trish was able to assist you with your vehicle change and help you save money. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
joseph mckinley
October 31, 2025
5
out of
5
rating by joseph mckinley
"Great customer service and support very helpful and tentative to my insurance needs. Awesome service!"
We responded:
"Joseph, We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We hope to have the opportunity to serve you again."
Tanya Illing
October 30, 2025
5
out of
5
rating by Tanya Illing
"Trish is extremely knowledgeable and professional and always answers any questions or concerns I have. We just don’t get this kind of superior service anymore so it’s very refreshing to know it still exists."
We responded:
"Thank you for your review, Tanya! I'm happy to hear that Trish has been able to provide you with the knowledgeable and professional service you deserve. It's wonderful to know that our commitment to superior service is appreciated. If you have any more questions or need assistance, feel free to reach out anytime!"
James Finney
October 24, 2025
5
out of
5
rating by James Finney
"Patricia Aloi has been my “go to” anytime I needed assistance. She is professional, competent, and most of all friendly and a pleasure to work with. We are both lucky to have her on our side!"
We responded:
"James, thank you for your wonderful feedback about Patricia! We're glad to hear that she has been such a valuable resource for you, providing professional and friendly assistance whenever needed. - Jake Jacobs - State Farm Insurance Agent, Biloxi, MS"
arsenia barcial
October 24, 2025
5
out of
5
rating by arsenia barcial
"I would like to compliment Paige for doing a great job in helping me when I called 2/26/25 about my car. Thank you so much for your service."
We responded:
"We love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Jackie Shea
October 24, 2025
5
out of
5
rating by Jackie Shea
"I talked to Trish Aloi today with questions on some emails I received and she went out of her way to help me. I have reached out to her many times in the past and she is always extremely helpful and follows through until all my questions and concerns have been answered. She is WONDERFUL!"
We responded:
"Thank you, Jackie! I'm so happy to hear about your positive experiences with Trish. She truly goes above and beyond to ensure everything is taken care of. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Graceful Pathways
October 22, 2025
5
out of
5
rating by Graceful Pathways
"Paige Baird was awesome with helping me setup a new policy for my employer. She made the process simple and quick!! Thanks Paige!!"
We responded:
"Thank you, Graceful Pathways! I'm happy to hear that Paige made setting up your new policy a breeze. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Forrest Brandon
October 20, 2025
5
out of
5
rating by Forrest Brandon
"I've dealt with Tyler Howell on two occasions so far, and both times have been 10/10. Mr. Howell returned my inquiries in a timely fashion, was very patient and professional in assisting me, and worked hard to save me as much money as possible with my needs. Overall, I ended up saving $70 a month by switching to this agent on my insurance alone, and another $50 a month for bringing my wife over to my plan. Highly recommend this agency, and highly recommend working with Tyler Howell!"
We responded:
"Thank you, Forrest, for your fantastic feedback! I'm delighted to hear about your positive experiences with Tyler. It's wonderful to know he was able to assist you effectively and help you save money. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Tamaraliz Mendez
October 17, 2025
5
out of
5
rating by Tamaraliz Mendez
"Appreciate everything you did for me today Mrs Trish with my flood insurance"
We responded:
"Thank you, Tamaraliz! I'm happy to hear that Trish was able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"
Priscilla Crossgrove
October 17, 2025
5
out of
5
rating by Priscilla Crossgrove
"I had the pleasure of working with Tyler Howell today on a mutual client for homeowners insurance. He was very helpful and provided the information in a prompt manner. He was very professional and courteous. Thank you Tyler for your help!"
We responded:
"Thank you, Priscilla! I'm happy to hear that Tyler was able to assist you effectively with the insurance information. We appreciate your kind words and are grateful for your collaboration. If there's anything else we can do for you, just let us know!"
Tabitha Shavers
October 14, 2025
5
out of
5
rating by Tabitha Shavers
"I am completely satisfied with the help Trish Aloi provided for me. She really took care of me as if I was her family. Thank you so much Trish."
We responded:
"Thank you for your review, Tabitha! I'm happy to hear that Trish made you feel like family and provided such excellent care. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out!"
kay MIHELICH
October 14, 2025
5
out of
5
rating by kay MIHELICH
"I have been extremely pleased with the prompt and accurate processing of all my insurance related business. My most recent contact with Ms Trish was a 5 🌟 experience!"
We responded:
"Kay, thank you very much for your kind words and taking the time to share your experience with us. We're thrilled to hear that Paige and Raven provided you with 5-star service during your recent interactions."